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    Home / Support and Products / A-la Carte Support / Technical support

    Technical support

    This option is optimal when resolving complex issues exceeding the frames of a Helpdesk query. It may imply development of some algorithm or a class with help of OPEN CASCADE engineers. Another case is providing some exhaustive analysis report of your particular problem with elaborating miscellaneous recommendations, guidelines, etc.

    Such need usually occurs in the course of your project when seeking for some smart implementation, aiming at additional performance gains and in other similar conditions. In such circumstances only an experienced team of developers and experts can find a solution and that is why OPEN CASCADE team will be at your disposal !

    Together with the Customer Support manager you will define the complexity of such issue and appropriate efforts to be applied by the OPEN CASCADE team.

    Below is some representative list of possible issues you may seek our help for:
    - Sophisticated techniques of using algorithms (e.g. surface morphing and reconstruction, shape healing).
    - Advanced visualization (e.g. particular graphical presentations, custom selection filters, handling large set of objects).
    - Porting of applications (support of other platforms, operating systems, compilers, etc).
    - Support of WOK (Workshop Organization Kit), native development environment (configuration for cross-platform concurrent development).

    Technical support is available as an option within A-la Carte programs.



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